Pros
This job is great for a recent college grad looking to get started in a sales career. The training you receive is outstanding and teaches you sales basics like handling objections, needs assessment, finding solutions where there are none, and understanding how people operate. It also teaches you how to be patient with yourself...because you'll want to lose it on a daily basis. Just wait. Snacks. Loads of snacks. All kinds of snacks. The wellness subsidy they give, in addition to the health insurance, is outstanding.
Cons
Oh boy. Where do I start.. 1) The the job is simply boring. You're required to (at minimum) call 80 businesses a day (most you just called two days ago) and try and get someone on the phone. It's no wonder why businesses don't want to work with Yelp simply because we call them SO MUCH. 2.5hrs of talk time is also required of you and if you don't reach that then you're questioned as to why you're not "extending conversations." Well..because I have other businesses to call that might want to ACTUALLY SIGN UP rather than answer dumb questions like "how's the weather", that's why. "But, did you bring value?" "Yes" "So why didn't they sign up?" "If I knew why they would have signed-up, now wouldn't they?" 2) The god-awful incentives. "Three deals and go home!" "Get to our number and we'll have breakfast in the morning!" "Close a deal and leave at 5 on Friday!" STOP OFFERING INSULTING EARLY DISMISSALS. STOP OFFERING FOOD AS AN INCENTIVE. I'M NOT HUNGRY, I WANT MONEY IN MY POCKET. Dangle REAL money in front of people and they're more motivated to do what you want them to do. Dangle a breakfast sandwich in front of me one more time and I might karate chop you in the throat. 3) The mental stress of "not hitting your number." "It's all mental!!" Listen, it's sales I get it. People miss numbers. But, when a widespread amount of people are just not hitting the mark there's a larger issue there. I've seen people in tears because of the frustration of this position. 100+ calls made every day, in a week, to reach hardly anyone, make no money, and get no further to any type of "commission" (I'll get to that in a moment) will eventually get to you. If you are ANYONE with somewhat significant sales experience I would say to avoid this place like the plague. 4) You don't get to build genuine relationships with business owners You just don't. You get enough information and chat just enough to make sure they are "somewhat" comfortable to sign up with you. Then you kick 'em to customer success and you don't interact with them until they turn off the program (which can happen literally a day later) and they are back in your pipeline, usually, 90 days later. What am I supposed to do with that champ? "Hey how's it going know you signed up with me and I know I told you it was going to work, but it didn't so hey, WANT TO DO IT AGAIN??" No. 5) Salary 30k is the minimum you have to sell for Yelp before you even should be discussing commission with anyone. But, wait, there's more... EVERY MONTH you have to sell at least 12k before you even sniff a dime of commission. And even then it's pennies until you get way up the ladder. Now remember, you're making 40k base. So not only are you making over 80+calls, talking to multiple accounts you just called two days ago who told you to shove it, eating "yelp sandwiches" every day (because they're free and you can't afford anything else), being fed line for line like a puppet in the hopes of making a sale, but, at the end of two weeks when you look at your bi-weekly pay check you find yourself asking "that's it?? where's the rest??" In conclusion, you know that guy in the movie "Get Out" that comes running out of the woods and hits a smooth right off the screen never to be seen again? THAT'S WHAT YOU SHOULD DO. RUN.