User ops role - User Operations Associate Yelp Employee Review

3.0
Jan 28, 2021
Recommend
CEO approval
Business Outlook

Pros

They had snacks and catered food sometimes.

Cons

Do not invest in employee professional growth.

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Yelp Response
5y
Thank you for sharing your experience with us. We're happy to hear that you enjoyed the fully-stocked kitchens that were available when we were all in an office. As we all work from home, we continue to bring those snacks and goodies to our employees through Yelp Care Packages, which include a variety of snacks, shipped directly to our employees. We know it's important to know that you have a clear runway for growth, and having a conversation with your manager about your career goals is a great place to start. We're thankful for your contributions to the team and wish you the best of luck in your next role!

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5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

No negatives come to mind

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive management-My manager is amazing and truly cares about my personal and professional growth. Career development- I love the position I am in, but have been encouraged for others. Yelp offers great opportunities to advance, explore new roles and develop new skills if that's the direction you want. Work life balance-10/10. As a mom of 3, I feel empowered to balance my family responsibilities and career and Yelp does just that. Inclusivity and culture- Yelp’s commitment to belonging and inclusivity is real, I’ve always felt valued here. I love my team so much. Flexibility- Movement between roles and growth are genuinely supported. Working from home also helps a lot with flexibility. Employee recognition-Hard work is acknowledged and celebrated daily.

Cons

Large company changes- Like any sizable company, occasional shifts or leadership changes mean adapting to new processes. Remote work challenges- Not unique to Yelp, but staying connected with coworkers virtually can take extra effort. Compensation-Base is very low compared to a lot of other tech companies, but again you put the work in and it all evens out.

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