DO YOURSELF A FAVOR AND DON'T - former 8 month tenure employee - Account Executive Yelp Employee Review

1.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Working in your own home and benefits are great. If you're lucky, you'll meet awesome people to cry and complain with

Cons

- salary is not liveable unless you have zero bills - commission scale is not realistic, you get taxed 50% on any commission you make and you manager will suggest a scummy way of getting out of it *they will not tell you this when you get hired or RECRUITED* - horrible, horrible corporate culture - daily metrics are not doable if you have a functioning brain or feelings - DANGLE "TOP REPS" IN FRONT OF YOU BUT DON'T MENTION THAT THOSE REPS GET AN EXTRA TERRITORY *this is not shared as a team either, not sure if majority of employees know this* - the turn over rate is insane and embarrassing as a corporate giant - you harass business owners weekly (3 calls per week and 3 emails, for 2 weeks and if they don't respond they are sent to a new rep to do the same thing) - when getting hired, they say there is room for career opportunities, yet the openings are few and far between - if you're fresh out of college or desperate for a job, i know it's daunting looking but I promise you will wish you listened to this advice

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Yelp Response
2y
Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience on our team was anything less than what you had hoped for. First and foremost, transparency in sales is something that we coach from the very beginning. We have a zero-tolerance policy for unethical behavior, and our playbook has always instructed our folks to communicate our product clearly and accurately. A career in sales of any kind comes with a fair set of challenges. We focus on rewarding every person with a competitive compensation package centered on much more than just a paycheck. This package includes things like stock incentives, cash bonuses, 401(k) matching, wellness reimbursements, work from home reimbursements, mental health and wellness services, and employer-paid insurance, to name a few. All told, our compensation package is based on what our employees value most - total rewards. In addition, we understand that the Account Executive role can be challenging. Our interview process is designed around transparency so that everyone who comes onboard has a solid understanding of the highs and lows that a career in sales can bring. While most folks at Yelp find the Account Executive role to be exciting and rewarding, we understand that it may not be for everyone. Your feedback is heard, and we'll be sure to share it with our leaders. We're thankful for your time at Yelp and wish you the best of luck in your next role!

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Pros

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Cons

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5.0
Jul 7, 2026
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Pros

Supportive management-My manager is amazing and truly cares about my personal and professional growth. Career development- I love the position I am in, but have been encouraged for others. Yelp offers great opportunities to advance, explore new roles and develop new skills if that's the direction you want. Work life balance-10/10. As a mom of 3, I feel empowered to balance my family responsibilities and career and Yelp does just that. Inclusivity and culture- Yelp’s commitment to belonging and inclusivity is real, I’ve always felt valued here. I love my team so much. Flexibility- Movement between roles and growth are genuinely supported. Working from home also helps a lot with flexibility. Employee recognition-Hard work is acknowledged and celebrated daily.

Cons

Large company changes- Like any sizable company, occasional shifts or leadership changes mean adapting to new processes. Remote work challenges- Not unique to Yelp, but staying connected with coworkers virtually can take extra effort. Compensation-Base is very low compared to a lot of other tech companies, but again you put the work in and it all evens out.

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