Elite Local Client Partner - Elite Local Client Partner Yelp Employee Review

3.0
May 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote Benefits Nice People Time Off

Cons

Micromanaged No Sense of Community Bad Managers Extreme Expectations

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Yelp Response
2y
We appreciate your feedback! We're so glad to hear that you enjoyed our remote work model and found our benefits to be of value during your time with us, and we couldn't agree more that the people at Yelp are truly amazing! Here at Yelp, our management style takes a very hands-on approach. While to some this may feel like micromanagement, the goal of this style is to provide ample support for our sales teams while they learn new skills and practice new tactics. Sometimes that can look like various one-on-one conversations throughout the day, and setting sales quotas that encourage people to continually improve. While we understand it can be challenging to be held accountable to specific metrics on a daily basis, we know that this is the best way one can be successful in sales. With that being said, we value training for all of our employees, including our managers, so training and coaching is an ongoing part of their career at Yelp. All of our managers go through two different programs before being selected to become people leaders. The Manager Development Program (MDP) is a classroom-based curriculum designed to teach the fundamentals of the role. Candidates who successfully pass MDP then need to earn a spot in our Coaching Development Program (CDP), a 3 month "on-the-job" training whereby we start to put classroom principles taught in MDP into practice. This is not a management job, but a way for us to see whether candidates can coach and operate according to our standards. Candidates who successfully complete CDP can then apply to be a manager. If they get the job, they're then enrolled in a suite of trainings, from New Manager Training to all the current curriculums legacy managers need to complete. Thank you again for your feedback, and we wish you the very best in your next role.

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5.0
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Pros

Nice people. Good perks and colleagues treat you with respect

Cons

Workload can be overwhelming and software a bit outdated

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5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive management-My manager is amazing and truly cares about my personal and professional growth. Career development- I love the position I am in, but have been encouraged for others. Yelp offers great opportunities to advance, explore new roles and develop new skills if that's the direction you want. Work life balance-10/10. As a mom of 3, I feel empowered to balance my family responsibilities and career and Yelp does just that. Inclusivity and culture- Yelp’s commitment to belonging and inclusivity is real, I’ve always felt valued here. I love my team so much. Flexibility- Movement between roles and growth are genuinely supported. Working from home also helps a lot with flexibility. Employee recognition-Hard work is acknowledged and celebrated daily.

Cons

Large company changes- Like any sizable company, occasional shifts or leadership changes mean adapting to new processes. Remote work challenges- Not unique to Yelp, but staying connected with coworkers virtually can take extra effort. Compensation-Base is very low compared to a lot of other tech companies, but again you put the work in and it all evens out.

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