Sales Rep = Customer Service Rep/SDR - Sales Yelp Employee Review

First review and I have to say, pretty bummed because I love Yelp as someone who actively uses the platform. #1 They fail to mention that you will be working accounts with former customers. Surprise - THEY HATE US! Reps were spiraling. You are calling them and they will yell and scream at you. I watched reps quit left and right. Self esteem of great reps spiraling as they get bullied. New business? Great, but you won't get many of those. A lot of accounts where english is a second language and they clearly need a translator. No zoom calls - You are doing this blind, like a customer service rep. Good luck actually getting them to Hop onto a computer or their phone. Your pitch doesn't count if you don't get them to do this. You have to have a certain amount of pitches otherwise you get fired during training. Reps are spiraling - Managers are spiraling. There is so much back and forth for new hires it's crazy. THERE IS SO MUCH RED TAPE! You can't veer off of the script - Must send e-mails provided by the company. This is not a true sales job - These books are 100% luck of the draw. Some people are ready to buy and you could be joe schmo off of the street with no sales experience and all you have to do is read the script jump into account, and add CC. Good luck to you, so many better jobs out there. $37k/ year while they gaslight you -- this is clearly a place where they take advantage of desperate sales reps and desperate customers. Work life balance? Sure....