A True Review on the Company that was built on Reviews! Must Read! - Anonymous employee Yelp Employee Review

1.0
Feb 13, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If You have no sales experience the training here is a great start to learn the basics.

Cons

Here we go: 1. The pay is structured at 35K base salary, you will receive no commission until you earn 30k for the company, basically paying for your yearly salary. After you hit 30k you need to hit 12k per month before making 120 dollars in commission. They tell you average of first year is around 70k this is a lie. 2. Is the free food really free?? Well trust me when I say each sales rep is paying portions of the overhead. If you understand the pay structure above then you get it. People get blinded my the music, games and free stuff because they don't get it right away. I would rather make the money than the free lunches. 3. Territory, you better be good or be liked. That's how they base a lot of decisions. 4.Micro Manage- they watch every detail of your day. 80 calls, talk time etc. But they say they don't micro manage.... 5. Majority of management was born and bred here. They have no other outside experience everyone speaks Yelp language and are very limited in there own experience. Which I believe limits every reps potential. 6. As far as the "executive team/directors" I feel like someone gave them keys to the car but they don't have a license. It's really embarrassing to watch. They're clueless. 7. If you leave....they take it personally and have verbally attacked and insulted people. I'm surprised I haven't heard lawsuits on this. HR must hate their life. 8. Promotion & advancement? Yep they're growing but if you are amazing and crush it in sales that doesn't mean you will get it. Again, they pick who they want. I've seen many people be promoted and weren't qualified. 9. They try to pump you up with internal testimonials (previous reps now managers) from earlier years, Yelp didn't have the reputation years ago they have today. It's a lot harder to convince people to buy in. 10. You have to clap and follow your team to the gong to celebrate a sale. You may think this is great in the beginning. However, most of us were just annoyed. How bad is it that you have to get that excited when someone does their job? Again, embarrassing. No one cares after a month or 2. 11. If you decide to work here, under no circumstances should you think for yourself or outside the box. My advice is to be quiet, smile and just do what they say. Be a robot, if you confront, ask questions as to why you will not be liked, promoted etc.

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Pros

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Cons

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5.0
Jul 7, 2026
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Pros

Supportive management-My manager is amazing and truly cares about my personal and professional growth. Career development- I love the position I am in, but have been encouraged for others. Yelp offers great opportunities to advance, explore new roles and develop new skills if that's the direction you want. Work life balance-10/10. As a mom of 3, I feel empowered to balance my family responsibilities and career and Yelp does just that. Inclusivity and culture- Yelp’s commitment to belonging and inclusivity is real, I’ve always felt valued here. I love my team so much. Flexibility- Movement between roles and growth are genuinely supported. Working from home also helps a lot with flexibility. Employee recognition-Hard work is acknowledged and celebrated daily.

Cons

Large company changes- Like any sizable company, occasional shifts or leadership changes mean adapting to new processes. Remote work challenges- Not unique to Yelp, but staying connected with coworkers virtually can take extra effort. Compensation-Base is very low compared to a lot of other tech companies, but again you put the work in and it all evens out.

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