TLDR: I wouldn't work here if I were you - Anonymous employee Yext Employee Review

1.0
Jun 11, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The product. It makes sense, and there's definitely a market for it. - You'll own 10 Yext shirts within your first month. Marketing loves giving out swag. - The people - so many wonderful humans work here.

Cons

- I feel very confident the majority of this company is underpaid. Like, actually underpaid. And under-promoted. It's so unhealthy. Makes you feel even worse when they announce a $1M/month new lease, but you can't argue for a raise or promotion. - There is more internal bureaucracy nonsense here than at the Trump White House. The top-down decision making often feels as erratic as well. - Management does not seem to care that people are leaving in droves, or are making no concerted effort to intervene. - The CEO is actually in love with himself. It's honestly amazing to see him get up on stage and talk. Especially when he wears that adorable small leather jacket and his bedazzled Louboutin sneakers. Think: Gilderoy Lockhart. - The culture people loved (that Yext still tries to pretend exists) is very quickly unraveling. Unless you think a state school fraternity has a thoughtful and empowering culture. Then maybe this is the company for you! - If you want to transfer internally, you're better off transferring out. It rarely pays off. - Did I mention the terrible lack of diversity? It's like the Vineyard Vines casting call over here. - They restructured the entire company following a number of high-profile departures. They didn't hire anyone to backfill - they just merged whole teams under existing leadership. It is a huge, hot mess. - There's a prevalent culture of people being stand-offish unless you have seniority, equal tenure, or went to Duke and/or Princeton. Honestly if you're reading this and you went to either of these schools, you probably could get hired to the exec team with 0 years of experience. Or, if you worked at Salesforce. If you went to Princeton AND worked at Salesforce... game over you win. They even used to require a degree from a "prestigious university" in their job postings to really make it obvious. If you’re considering, just be smart - talk to a current employee. Ask about things like career growth, diversity, compensation and culture. You’ll be better off if you do.

Explore other reviews about Yext

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is incredible, but the people are what truly make this company special. Everyone is supportive, collaborative, and genuinely invested in helping one another succeed and working together for the betterment of the company. It is refreshing to work alongside talented professionals who are not only incredible in their respective fields, but also great teammates and overall great people. Leadership: Executive leadership is a standout aspect of Yext. They are transparent, approachable, incredibly down to earth (with great senses of humor), and always communicate a clear vision for the future. Decisions and results are explained clearly and openly, employees are kept informed about opportunities and challenges equally, and everything is addressed directly; creating a strong sense of trust and alignment across the organization. Culture: Although it is usually a buzzword just thrown around, Yext actually believes and invests in it. No company is perfect, but Yext, with executive leadership setting the tone at the top, places a huge emphasis on culture and values, prioritizing both personal and professional growth and wellness. There are plenty of opportunities to learn, take on new challenges, and grow your career; while also being given the peace of mind and resources to recharge while doing so. The environment is fast-paced but supportive, which combined with Yext's values and employees, creates an environment of high performers that can thrive while also feeling valued and supported.

Cons

Not a con, but more of a disclosure. If you are looking for a place to just "get a job and collect a check," Yext is not for you. You truly get out what you put in, and while everyone is understanding and we know life happens, we hold each other to a high professional standard for both conduct and work quality, I personally believe this is part of what makes Yext great, but not all may feel that way.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Pioneered the business of citation management, acquired Scout for AI intelligence in 2025. Good tech. - beautiful office in NYC, lunch provided daily and there's a nice rooftop patio. Decent comp.

Cons

Despite their long history in listings management space, Yext continues to suffer from bad management, poor customer service and continuous strategic changes. We have an uphill battle against the agentic ai revolution. For a public company, it's hard to understand why they have so many internal issues, it's not easy.

1
See reviews by: Helpful|Rating|Date|All