Engineering org in free fall. Leadership shuffle likely too late to save the company. - Software Engineer Yext Employee Review

2.0
Apr 21, 2022
Recommend
CEO approval
Business Outlook

Pros

New offices Good people Social culture, friendly coworkers Good work life balance

Cons

The company is in free fall, with the stock price at the lowest levels it has ever been, and people are running for the doors. Virtually no internal transparency. Engineering comp is not competitive with changes in market rates after the start of covid. Poor decision making and unclear product vision. Founder CEO exited spontaneously, potentially ousted, after almost a year of the company not performing up to expectations. The new CEO transition likely happened too late. It was obvious some major changes were needed for almost a year before it happened, and leadership did NOT address any of these concerns. Engineering culture has historically been excellent, but strong performers have been exiting in droves for almost a year now and leadership is not addressing it or doing anything to fix it. Other departments aren't held accountable for not doing their jobs, e.g. IT/Desktop and Facilities. Many seem to be doing the bare minimum in their jobs and lack any passion they once had. Diversity and inclusion efforts are a joke. Yext does not care about changing its processes to hire diverse candidates and that's incredibly obvious from looking at the dismal percentage of women and people of color hired in technology. People trying to fix this culture are not receiving support from leadership.

Explore other reviews about Yext

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is incredible, but the people are what truly make this company special. Everyone is supportive, collaborative, and genuinely invested in helping one another succeed and working together for the betterment of the company. It is refreshing to work alongside talented professionals who are not only incredible in their respective fields, but also great teammates and overall great people. Leadership: Executive leadership is a standout aspect of Yext. They are transparent, approachable, incredibly down to earth (with great senses of humor), and always communicate a clear vision for the future. Decisions and results are explained clearly and openly, employees are kept informed about opportunities and challenges equally, and everything is addressed directly; creating a strong sense of trust and alignment across the organization. Culture: Although it is usually a buzzword just thrown around, Yext actually believes and invests in it. No company is perfect, but Yext, with executive leadership setting the tone at the top, places a huge emphasis on culture and values, prioritizing both personal and professional growth and wellness. There are plenty of opportunities to learn, take on new challenges, and grow your career; while also being given the peace of mind and resources to recharge while doing so. The environment is fast-paced but supportive, which combined with Yext's values and employees, creates an environment of high performers that can thrive while also feeling valued and supported.

Cons

Not a con, but more of a disclosure. If you are looking for a place to just "get a job and collect a check," Yext is not for you. You truly get out what you put in, and while everyone is understanding and we know life happens, we hold each other to a high professional standard for both conduct and work quality, I personally believe this is part of what makes Yext great, but not all may feel that way.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Pioneered the business of citation management, acquired Scout for AI intelligence in 2025. Good tech. - beautiful office in NYC, lunch provided daily and there's a nice rooftop patio. Decent comp.

Cons

Despite their long history in listings management space, Yext continues to suffer from bad management, poor customer service and continuous strategic changes. We have an uphill battle against the agentic ai revolution. For a public company, it's hard to understand why they have so many internal issues, it's not easy.

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