Has the ability to be a great place to work, but they don't even try to make it tolerable. - Enforcement Agent YoungWilliams Employee Review

Management is non-progressive with no diversity in management. CEO down to management are very disconnected with the reality of the collection process and the constant abuse employees endure. Pay rate is sub-par for what you are required to do and endure. Very little encouragement, recognition and motivation. Annual review raises are not even 3% for most people in the office. Inconsistent with office rules and regulations depending on ethnicity of the employee. Body shaming by management, archaic micro managing working conditions, favoritism and nepotism are very common. High turnover because of the pay and little to no movement opportunities within the company.