Poor Leadership - Customer Service Yusen Logistics Employee Review

2.0
Aug 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits, majority of the non-management people are great to work with, a few of the managers are capable, some aren't. At the end of the day it's a job. If you worked at Geodis, you can skip a few career levels and get towards the top if you excel at dirty politics and authoritarian type management.

Cons

Currently in "re-structure" mode that is being led by poor leadership. The leadership and its circle of inner friends has created a poor toxic culture frankly because they don't seem to know what they are doing...if you don't belong to this inner circle of ex-Geodis transplants you are a second class citizen. Don't expect a career here, the cronyism promotes only within the ex-Geodis inner circle.

Explore other reviews about Yusen Logistics

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment and hybrid set up make it a nice place to work for

Cons

Not too many opportunities for a promotion

3.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The salary is higher then average.

Cons

There is no technology. Reporting is very manual and there is little support for anything. Operations doesn’t do their job without the account manager asking them to do it. It’s a lot tasks.

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