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ZIM Integrated Shipping Services

Engaged Employer

Collaborative and professional environment with a strong team spirit - Customer Service Supervisor ZIM Integrated Shipping Services Employee Review

5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been working at ZIM for a few months and I have found a very positive work environment. The real strength of the company is its people: colleagues are supportive, collaborative, and there is a strong sense of teamwork and almost a family-like atmosphere within the team. The working climate is professional but also friendly, which helps when dealing with periods of higher operational pressure. For those working in customer service and logistics, it is an interesting environment where it is possible to learn a lot about the operational dynamics of the industry.

Cons

As in many growing organizations, there are opportunities to further improve the efficiency of certain internal processes and tools. Additional investment in practical training on company platforms could further support new employees during onboarding and help teams work even more effectively.

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ZIM Integrated Shipping Services Response
2mo
Thank you for sharing your feedback with us. We are happy to hear that in general, you have a good experience at ZIM. We are following our business strategy and constantly investing resources to upgrade our systems. Please know that you can always reach out to your HR manager for any concern.

Explore other reviews about ZIM Integrated Shipping Services

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Employees are very understanding of new hires and do their best to help. HR helps a lot with the intern program, and it is very helpful.

Cons

Early on it takes a couple days to receive access to all applications. I understand that it is hard to have that all ready, but it would be helpful.

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ZIM Integrated Shipping Services Response
3d
Thank you for sharing your feedback with us. We are happy to hear that in general, you have a good experience at ZIM. We are following our business strategy and constantly investing resources to upgrade our systems. Please know that you can always reach out to your HR manager for any concern.
2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable company that is easy to manage. Work life balance is great

Cons

Management through and through. Working in the US for an Israeli company is not like working for a US company. Simple as that. Pay is poor Micromanagement and reporting Old school in the worst ways

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ZIM Integrated Shipping Services Response
3d
Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience. Our goal is to create a supportive and transparent work environment where every team member feels valued, heard, and empowered to grow through our various development programs. To help us address your concerns more effectively we would appreciate if you could share more details directly to: global-recruitment@zim.com. Your insights are invaluable in helping us make ZIM a better place to work.
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