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ZIM Integrated Shipping Services

Engaged Employer

Horrible - Export Customer Service Representative ZIM Integrated Shipping Services Employee Review

1.0
Sep 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team work Team lunch every once in a while

Cons

You don’t quit job you quit management Low pay Work life balance is horrible Barely any holidays off No regard for the employees They do not stick to the employees handbook Hold a double standards and play a lot of who is the Favorite. High school call center vibe

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ZIM Integrated Shipping Services Response
1y
"Thank you for taking the time to share your feedback. We are sorry to hear about your negative experience and appreciate your honesty. We take all feedbacks seriously and are committed to improving our workplace and to provide a fair and supportive environment for everyone. To help us address your concerns more effectively we would appreciate if you could share more details directly to: global-recruitment@zim.com. Your insights are invaluable in helping us make ZIM a better place to work. "

Explore other reviews about ZIM Integrated Shipping Services

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

As a student you get to make your own 20 hour per week work schedule. I currently have Mondays off, Tue-Thur 2p-6p, and Friday 9a-6p (dress down/office party day). Currently making $25 an hour and will be employed until I gradate with the option to maintain my current role as a Resolution Student Analyst or move to another department. This is a warm corporate environment that wants you to excel.

Cons

As a part-time employee, you don't get any benefits that actually benefit you. Upon graduation as an intern, if the department you work in is full, you won't get hired to work full time in it and will have to transfer to a different one to stay with the company. The Intern program contract says it lasts until you graduate but Zim can terminate your position at their discretion. Full-time workers are obligated to work 45 hours a week (salary position) and won't be paid for overtime.

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable company that is easy to manage. Work life balance is great

Cons

Management through and through. Working in the US for an Israeli company is not like working for a US company. Simple as that. Pay is poor Micromanagement and reporting Old school in the worst ways

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ZIM Integrated Shipping Services Response
1mo
Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience. Our goal is to create a supportive and transparent work environment where every team member feels valued, heard, and empowered to grow through our various development programs. To help us address your concerns more effectively we would appreciate if you could share more details directly to: global-recruitment@zim.com. Your insights are invaluable in helping us make ZIM a better place to work.
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