Where did everybody go? - Account Executive Zayo Employee Review

2.0
Apr 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Base salary is decent to competitive. The flexibility to work remotely helps me to be more productive. The stock prices have been trending up.

Cons

The compensation plan is the worst in the industry. Most other companies (rightly so) agree to pay you "x" dollars for selling "y" product. At competitors, you can usually expect to earn between 50 cents and two dollars per 'mrc' dollar. At Zayo, you can be over quota for your Mrc and still make next to nothing depending on many other factors (such as churn). Speaking of churn, there's nothing that quite demotivates a Salesforce like having a 5 year old contract end (that you weren't even involved with) go directly against your sales for the quarter. One step forward, two steps back. No one likes the Rsu's as the primary source of commission! I take that back - if you're a VP or higher it's a pretty sweet deal and maybe you can get hired as one because of all the turnover at the top...and bottom... and middle.

Explore other reviews about Zayo

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

Nothing to report at the moment.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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