It's okay, I wouldn't recommend it but some may like it. - Anonymous employee Zayo Employee Review

2.0
Aug 16, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I personally didn't find many pros, which is why I left. As with most places you encounter, there are some really great people but that does not make up for the areas where it falls short. They do a lot of volunteer work around the community, that is to be commended, they also are heavily involved with CU and other local small businesses. The company is not evil or anything, the way it was run just wasn't for me, that is all. I would say career opportunities are definitely a pro, they will promote anyone to any job regardless of qualifications, which is also a huge con because you may be working with and for people who have zero clue what they are doing.

Cons

It feels very disorganized, and at times it is a complete and utter mess. Work/Life balance is essentially non-existent, they preach flexibility until but depending on your area/boss don't expect it to be universal. I felt the compensation package was very poor, especially in a higher than average rent zone like Boulder, while they do offer quarterly ICC & RSU's (15 month vest), the base salary is near or at the bottom of most job ranges. It seems like the perfect job for college grads who are unaware you can make substantially more money elsewhere or very established veterans of the industry who aren't as concerned about salary but more concerned about future savings which the RSUs would be great for. The compensation piece is probably the biggest piece that gets brought up almost daily by employees and definitely in every town hall with Dan Caruso, to the point they have had to send out company wide emails and salesforce chatter posts reminding people this is what they signed up for.

Explore other reviews about Zayo

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. And the team and manager are even better.

Cons

No problems to report. All is well.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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