Account Manager - Account Managee Zayo Employee Review

2.0
Oct 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Coworkers, work/life balance is good. Not much else. Claim to strive to be entrepreneurial but miss the mark. Great set of assets that companies want and need. Time for new CEO and new direction.

Cons

Turning into Level3 culture, layoffs and cost cutting to profitability. Non competitive salaries with too much compensation tied to RSU’s which would be great if there was upside. Zero transparency around targets, commissions and results for sales. CEO micro manages all aspects of company which is troubling. Way too much recent turnover. Company is crumbling from within.

Explore other reviews about Zayo

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

Nothing to report at the moment.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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