All the negative reviews hold truth - Anonymous employee Zayo Employee Review

1.0
Mar 15, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are extremely talented people that work here. Internal tools give employees full access to assets/network etc

Cons

Read the negative reviews, for the most part they are truthful. Any 5 star reviews are completely fake. Constant reorganization (an excuse to reduce headcount) causes a disconnected and chaotic environment. Continued cost cutting and “do more with less” initiates. Internal churn is extremely high. Low base pay compared industry average. Mystery math subjective calculations for low commissions payouts while executives stuff their pockets.

Explore other reviews about Zayo

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

Nothing to report at the moment.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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