Cluster, Chaos, Unbelievable - Anonymous employee Zayo Employee Review

1.0
Jun 1, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some good people left from previous acquisitions but hard to find.

Cons

No CSO; no focus on information security; salary is a joke; RSUs don't vest for 15 months as compensation you just earned; CIO is impossible to work with; acquired close to 50 companies in 7 years and haven't integrated ANY of them; too many executives, not enough contributors; unrealistic pitting of "segments" against one another in a race to improved revenue, therefore efforts are duplicated across the company with no leadership over "shared services" (i.e. Legal, Finance, HR). When one segment pays for one thing, the next one pays for it too. The Company is not improving because of all the spending waste on redundant spending and efforts. The COO departed almost a year to the date of hire. Chaos reigns supreme. I was part of an acquisition; they tore that company apart and threw the pieces, parts to the wind. All the expertise walked out the door. Zayo has no clue what they bought or how to integrate it into current services. The Company is working at a bare minimum of staff to get the job done, which does not allow for taking PTO.

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5.0
Jul 5, 2026
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CEO approval
Business Outlook

Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

Nothing to report at the moment.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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