Unstable At Best - Anonymous employee Zayo Employee Review

1.0
Feb 1, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Somewhat of a flexible work schedule, ocassional work from home if needed.

Cons

Very unstable. Management changes to often. Direction of company changes everyother day. Consolidating employees into hubs (Colorado, Oklahoma) which has created an influx of brand new employees with very limited experience. This creates a dominoe effect with the overall quality of service delivered. Not to mention those that are left, cleaning up the messes. Not very confident in my position that it will be viable in the coming months. Pay is not industry competitive.

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5.0
Jul 5, 2026
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CEO approval
Business Outlook

Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

Nothing to report at the moment.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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