Hard Work, Little Reward - Anonymous employee Zayo Employee Review

3.0
Jun 19, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zayo is a great environment to quickly learn the ropes of the telecom industry. You will be challenged daily to balance your work load priorities and learn to react quickly and efficiently to constant change. Most people have the opportunity to significantly impact the business from early on. A great deal of responsibility and trust is placed on every employee, regardless of position. Most managers are very flexible when it comes to working remotely.

Cons

Workload is a constant challenge. Even in entry level positions, employees are expected to work 65+ hour weeks. Compensation is very poor (particularly base pay) when compared to similar companies with positions entailing the exact same job functions. Employee satisfaction is not something that is often discussed openly by senior management, or prioritized appropriately. This company will go far, but will go much farther with a happy and healthy employee base.

Explore other reviews about Zayo

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

Nothing to report at the moment.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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