Great flexibility, but not enough overal focus on employees - Anonymous employee Zayo Employee Review

3.0
Jul 11, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Zayo offers great flexibility to employees, the biggest being the opportunity to work from home -Executive management tries to be as transparent as possible -Most executives make themselves accessible to employees and openly share their thoughts -Quarterly bonuses

Cons

-no 401k matching and no annual performance raises and raises in general are rarely given -lack of effort to keep good employees from leaving, general attitude seems to be we can always replace those good people who leave with new folks and probably at lower salaries -long hours are the expectation and the norm -too much focus on quantitative data. Quantitative data is important but there are also qualitative ways to measure employees -not enough focus on processes, everyone is too busy to spend enough time fixing and tweaking processes. Processes are also at times changed too often

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

Nothing to report at the moment.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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