Organized chaos but a bright future. - Anonymous employee Zayo Employee Review

4.0
Jul 26, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zayo has a great buzz with not only very bright people but also a work hard can do attitude. A reliance on SalesForce is a double edged sword, but mostly positive; everything is in one cloud app but it does take some searching to find information. Love the embracing of social apps and remote / virtual offices - it makes the long hours more effective without sacrificing too much family time. Not a place for clock punchers.

Cons

Still ironing out some kinks in the processes, and ownership of tasks is sometimes an issue. There is a need to stay on top of things or it can quickly spiral out of hand. Compensation is fair, but only average. Equity position is good for some, not so good for others.

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Zayo Response
12y
I agree with all your comments -- the pros, the cons, and the advice. Thanks for sharing.

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5.0
Jul 5, 2026
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CEO approval
Business Outlook

Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

Nothing to report at the moment.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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