Get ready to work and get ready to be rewarded as well - Anonymous employee Zayo Employee Review

4.0
Aug 2, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zayo is full of employees with a ton of energy and a ton of determination to be the best. It is a VERY fast pace environment. Financially sound company that is continuing to grow. Very good opportunity for advancement. I have found that the processes here are much easier than other telecom companies. This is a great place to work if you are willing to put in the time.

Cons

It can be challenging trying to balance work and your family life. The work is intense and nothing but your all is expected here. Although this can also be seen as a positive, you must really learn to balance your work and free time.

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Zayo Response
12y
Thanks for the comment. I often say Zayo isn't right for everyone, and I receive at times constructive feedback that I should say this. I think all companies are better suited for some than others. Zayo is particularly well suited for those who have a ton of energy and determination to be the best. It is fast paced. It is a very good opportunity for advancement. It is financially sound. Many (most?) of our employees find it to be a great place to work. Like you, I believe all of these to be true. I think our processes are okay by industry standards, but industry standards are not an acceptable yardstick. Our processes and data need to be solid period. Since most of our data and processes are embedded in Salesforce.com, we have an opportunity to have processes that are far better than ever seen in our industry. Let's make this happen. We (led by senior management) need to make our environment better from a work life balance perspective. This wasn't much of an option in the past few years given our journey, but it is now. The transition won't be overnight, but we can make strides every month.

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5.0
Jul 5, 2026
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CEO approval
Business Outlook

Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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