Zayo doesn't really understand what it is to respect employees - Anonymous employee Zayo Employee Review

2.0
Aug 9, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people here are very honest, hard working people. There are almost no wasteful nonsense projects driven by upper management. The company is well beyond mere frugality, but I've seen other companies that were in need of that.

Cons

The amount of time required from a department is never a consideration in decision making. "Oh, we'll just have these guys work 16 hours a day until no-one-knows-when." "If we never stop working, and we forsake our personal lives, then we will have 'the privilege to continue'". There's a shortage of project managers on most teams, and it shows. The entire business model seems reliant on salaried people working way more than 40 hours. Anyone who rated "work/life balance" over a 3 is crazy or probably getting laid off some time soon.

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Zayo Response
12y
We need to make big strides in work/life balance. I suspect we have in many areas, but simply haven't in other areas. I am going to ask each group for an assessment of the work hours their teams are putting in... and where we have acute situations (and I know we do!), I am going to ask for a plan to address it. Thanks for the comment.

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Pros

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Cons

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5.0
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Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

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