Toxic Environment - Anonymous employee Zayo Employee Review

1.0
Jan 2, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Able to work from home

Cons

Employment with Zayo is only a good option for those starting out wanting to learn and planning to get out after a year. The toxic environment is poisonous -- very long hours, complete disorganization, impossible stress, angry employees, high turnover. Zayo likes to move people within from job to job, so many do not know what they are doing because they're always "new." Not getting proper training complicates this tremendously. I have never seen a culture like this. Work/life balance is non-existent. Compensation is mediocre, and there are no yearly merit increases. There is a bare minimum of paid days off. No 401K match. In 2013, the CEO strongly encouraged employees to stuff the Glassdoor ballot box and write good reviews for him and Zayo. There were a flurry of them last spring. However, I advise anyone interested in employment with Zayo to consider the negative reviews very seriously.

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5.0
Jul 5, 2026
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CEO approval
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Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

Nothing to report at the moment.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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