Great Folks - Poor Leadership - Director Zayo Employee Review

3.0
Jan 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Working with some of the best tech folks in Austin. The culture is one of 'failure is not an option' and the team pulls together any time this seems even remotely likely. It's like a brotherhood. Everyone has everyone else's back, without question.

Cons

Reporting to CEO/CFO who are incompetent and distant from the actual business. The only two folks in the company who do not fall into the brotherhood.

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Zayo Response
12y
I've been accused of things in the past but incompetence and distant are new. Same can be said for our CFO. Zayo is viewed as having a strong, deep, and capable team, and I believe this view is correct. We empower our people and give them a chance to succeed. Your vantage point is Austin. As you know, Zayo's Austin presence is new -- with a team that came to us via a recent Colo acquisition. I suspect it is hard to transition from a small and tight nit single-site colo company to being part of a larger organization. If you are interested in being part of us, I encourage you to get to know the broader Zayo team. You will find a lot of great people at all levels.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work. Transparent with good culture & leadership. Solid infrastructure.

Cons

Nothing to report at the moment.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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