Frustrating overall but I've grown from the experience. - Anonymous employee Zayo Employee Review

3.0
Feb 24, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home with no supervision. Paid well but make sure you get the salary you need when you are hired because there aren't raises. Company vehicle

Cons

Lack of leadership. Leadership team believes that having power and using threats is leadership? Poor communication and processes are constantly changing. Leadership team focuses most if not all of their attention on what's broken versus focusing attention on what works. Any good leader that knows human behavior knows you focus on what works.

Explore other reviews about Zayo

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. And the team and manager are even better.

Cons

No problems to report. All is well.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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