My Zayo Experience - Anonymous employee Zayo Employee Review

5.0
Feb 24, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zayo is probably the most unique company I've ever worked for. So far it has been a great thrill, one of the best times of my life. Its so good though that I worry about losing it all, I don't mean getting fired, I mean some of the items I mention below in the Cons section. The Pros are being able to do your job without being micromanaged (though some new policies recently put this in question), the ability to do your job from where ever you may be at any given moment, i.e. travelling, telecommuting; if you follow Marissa Mayer's brilliance you either don't trust your employees or your ego demands your loyal subject's ever presence at your watercooler to prove something. This is one of the main points of the networked economy, to reap the rewards it offers, and Zayo does a great job of that by trusting its employees where ever they are, the employees know this and they offer their loyalty and productivity in exchange for this trust and freedom.

Cons

Zayo's workload is considerable to excessive, particularly relative to its compensation package which is lower than its peers' for comparable positions, though there are some positives that help off-set the lower comp. A con example 1: When Zayo's headquarters moved to Boulder, this increased its employees' commuting and/or housing costs, yet there were no adjustments to offset this cost. Con example 2: Zayo's position is that it doesn't give raises, except merit based or other achievement based increases; these increases, as little as they are, do not offset the ever increasing costs of living, so the intended reward for doing good is dampened by the reality of inflation year in year out.

Explore other reviews about Zayo

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. And the team and manager are even better.

Cons

No problems to report. All is well.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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