I like my job I don't like the culture - Anonymous employee Zayo Employee Review

3.0
Feb 25, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like the people I work with.

Cons

I'm not a fan of the CEO. As others have said, there's a Hollywood career waiting for some if this gig doesn't work out. A scrappiness and passion is missing from the Zayo scene I used to be proud of.

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Zayo Response
12y
Thanks for the post. I'm glad you like the people you work with, but am disappointed you are lukewarm overall about Zayo. I'm happy to spend time with you and get a better understanding of what you are seeing and experiencing. I don't understand the Hollywood or the get a grip comments. I do see Zayo as highly entrepreneurial for its size and scale, with I equate to scrappiness and passion -- the differences between what you are seeing and I am seeing would be helpful for me to understand.

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Pros

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Cons

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5.0
Jun 11, 2026
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Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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