Does Zayo pay their employees well?

According to anonymously submitted Glassdoor reviews, Zayo employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Zayo. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Zayo?

61% of Zayo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zayo 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Zayo?

Project Manager (64) , Account Manager (32) , Engineer (26) , Sales (25) , Network Engineer (21) , Account Executive (20) , Manager (20) , Product Manager (15) , Account Director (14) , OSP Project Manager (13) , (12) , Director (12) , Data Center Technician (11) , Field Technician (10) , Financial Analyst (10)

What are the pros of working at Zayo according to real employee reviews?

"The people I got to interact with were great; mostly outgoing and always willing to help" ((in 117 reviews)); "Sometimes work from home is allowed." ((in 54 reviews)); "I love my team; they are great!" ((in 35 reviews)); "Coworkers are great and if your lucky so is your boss." ((in 34 reviews)); "good work environment and coworkers" ((in 20 reviews))

What are the cons of working at Zayo according to real employee reviews?

"Chaotic and no work life balance." ((in 54 reviews)); "Low pay and constantly changing processes" ((in 45 reviews)); "No training for new employees" ((in 44 reviews)); "The leadership is poor." ((in 44 reviews)); "Bad upper management, direction lacks." ((in 35 reviews))

What are employees saying about Zayo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zayo layoffs and their outlook for job security at Zayo in 2026.

What are the top reviewed Zayo locations?

Boulder , Denver , Tulsa , Louisville , New York , Dallas , Atlanta , Seattle , Chicago , Ashburn , Vancouver , Minneapolis , Nashville , Tampa , Herndon , Phoenix , Irvine , Portland , Washington , San Francisco , Austin , Houston , San Antonio , Los Angeles , Colorado Springs , Oklahoma City , Sacramento , San Diego , San Jose , Englewood

Zayo reviews

Overwhelmed - Anonymous employee Zayo Employee Review

3.0

Mar 5, 2014

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent salary, bonus, great leadership with positive attitudes.

Cons

Unable to keep up with the work load. I am trying, but easily become discouraged by the amount of work that keeps coming in. I feel that I have a lot to offer this company and have been given some or little recognition. Better than none I guess. Management is trying to make improvements but seem to all be about being "more efficient". Okay, I get that and completely welcome any new ideas that will make things more efficient. It is a fact that if operations can become more efficient, work load will reduce, but we are completely missing the fact that additional support (i.e. another employee) would allow for progress in other areas that we are falling short in. (i.e. customer support, service, proactive engagement, etc.). I believe in this company, but I just don't know how much longer I can stick it out for us to get things running more smoothly. I know that in some of the other reviews it is easy to say, "talk to management about current issues." I have more than once and do not have any intention to take it any further. Shouldn't have to.

Zayo Response

12y

Your feedback is very constructive. Please talk to someone about your inability to keep up with work load. As long as you are constructive, you should get a receptive response. Feel free to talk to me directly if you need. RE: personal reach out to customers -- I personally spend a lot of time with a lot of customers, and know my direct report team, and their teams, do as well. This week was typical for me...I met in person with about 10 customers, and talked/exchanged emails with likely 10 more. I would be happy to shed light on this as well.

Explore other reviews about Zayo

5.0

Jul 17, 2026

Field engineer

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. And the team and manager are even better.

Cons

No problems to report. All is well.

5.0

Jun 11, 2026

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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Zayo

Overwhelmed - Anonymous employee Zayo Employee Review

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