Disappointing Leadership - Senior Sales Engineer Zayo Employee Review

1.0
Jul 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Food on the table for some period of time

Cons

Upper management and their cadre are completely disconnected from the concerns and needs of their employees. They are relentlessly pursuing cost-cutting measures, such as eliminating cell phone reimbursements for sales staff and imposing freezes on hiring and raises, all while imposing heavier workloads on already strained employees. Additionally, they are outsourcing order ex teams in an attempt to save insignificant amounts while they offer comical severance packages. Furthermore, they are transitioning from traditional paid time off (PTO) to flexible time off, which conveniently allows them to avoid paying out unused time off when further, inevitable layoffs occur. Meanwhile, the financial aspect of the company remains robust. Zayo possesses ample cash reserves and net cash flow, which could be utilized to provide better compensation (although still below market standards), yet they consciously choose not to do so. This decision ensures that when upper management eventually sells the company, they will yield the highest possible return on their investments. Regrettably, these actions demonstrate how upper management is betraying the loyalty and dedication of the employees who have worked alongside them for years. They have forfeited the trust of their peers in pennies so they can flaunt their gaudy bonus to their grad school classmates once move on the sale. This behavior is truly disgraceful and deeply disappointing.

Explore other reviews about Zayo

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. And the team and manager are even better.

Cons

No problems to report. All is well.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

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