Pros
- Talented, dedicated employees who work hard for customers and each other - Product with real potential in the market - Teams remain professional and delivery-focused despite ongoing constraints
Cons
- Compensation has been frozen for an extended period, with no bonuses or merit increases, while cost-of-living and healthcare expenses continue to rise. - PTO benefits have been significantly reduced. The company moved to a strict “use it or lose it” policy, eliminated rollover flexibility, and no longer pays out unused PTO upon separation where not legally required. - Employees may carry a negative PTO balance that is deducted from their paycheck if they leave, shifting financial risk onto individuals. - Health insurance premiums increased materially, raising employee out-of-pocket costs without corresponding compensation adjustments. - The company has expanded offshore hiring while domestic employees are told there is limited ability to invest in compensation or benefits, which has negatively impacted morale. - Leadership frames these changes as part of becoming a “more mature” organization, but employees experience them as one-directional concessions. - Communication is top-down, with limited transparency and little acknowledgment of cumulative employee impact.
