Great colleagues and events, but role merging is concerning - Customer Success Zebra Technologies Employee Review

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good comps , a truly global company with some amazing experienced colleagues and a great portfolio of customers

Cons

Customer Success has been merged into one role meaning Saas specialists are also dealing with hardware , the only function in the company to be merged , all other functions have remained specialised. Feels like you are doing two completely different jobs. Commercial decisions are made right at the top hence take forever creating frustration for you and the customers.

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Zebra Technologies Response
1mo
Thank you for your feedback. If you are interested in speaking with us further, please email us at employerbrandfeedback@zebra.com.

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5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice campus and very nice people

Cons

Not much interaction with team members, everyone spread across

2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

the people and friendships you make!

Cons

if it wasn’t for the people, this place would be more miserable than it already is. - Everyone above you talks behind your back and does not care to see you succeed unless they get something beneficial out of it. - Upper management uses managerial tactics like it’s 1996 - They have favorites they protect and it shows. - The lack of empathy from upper management is wild “hey, I broke my leg I won’t be on the call, I’m in the ER.” “by you’ll still be at the meeting tomorrow right?” -SEVERELY underpaid - Preach diversity and inclusion but have nothing to show for it day to day Everyone here steps on eachother to climb and it’s sick! But management also fosters this kind of community so!

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