Verano/Zen Leaf seemingly doesn't care for compliance - Agent In Charge Zen Leaf Employee Review

2.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Free samples, friendly coworkers, some nice customers

Cons

I understand that certain reviews may come off fabricated to a degree. Let me tell you that Zen Leaf in St. Charles would bend over backwards to break compliance if it meant shortening a transaction by 5 seconds. As a former AIC, I had witness numerous situations where the State Compliance Officer docked the store on blatant misconduct regarding cannabis compliance. These examples are not limited to: Non-compliant storage of cannabis items on the sales floor Non-compliant operations of taking deliveries Non-compliant priority of medical and recreational patients Along with what has been said, Verano/Zen Leaf could not make a final decision on how lines should be displayed for the customers, leading to daily confusion as to WHERE the customer should stand. Something so simple, and so direct, should not be something worth disciplining staff over when these issues are brought to management. However, the negative reviews would seemingly be ignored. Verano/Zen Leaf has seemingly never taken accountability for their own actions, it falls on the hourly staff, who are being mislead by their superiors. Verano/Zen Leaf hardly encouraged the knowledge of cannabis in a medical context. Instead, staff was encouraged to sell Verano products with priority.

Explore other reviews about Zen Leaf

5.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Great tips, family environment, flexibility, and benefits.

Cons

Management claims to have a concern for you as an employee, treats them otherwise. Very intimidating higher up.

1
2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Cool and friendly coworkers, occasional “free” samples (if you don’t have a med card, you will have to pay taxes on them.) and tips in addition to regular pay.

Cons

Management is inexperienced and lazy; they never come in to fill a call out unless absolutely necessary and still will end up leaving early. They don’t know how to schedule around the high turnover rate but seemingly have no real sense of urgency to hire more people to fill the gaps either. The higher ups don’t care about the customers, just about squeezing the most money out of them as possible. Keep breaking things that weren’t in need of changes and keep firing people and expecting everyone else to pick up the slack with no extra pay.

See reviews by: Helpful|Rating|Date|All