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Zenith American Solutions

Engaged Employer

Toxic - Processor Zenith American Solutions Employee Review

1.0
Sep 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Union benefits are alright and pay is decent but none of it is worth working here.

Cons

I would never recommend a friend or anyone to work for this office. Most toxic environment I have ever worked in. Morale is extremely low/negative and there is a lot of micromanaging going on. A couple of department heads are great but you can see how much they are being micromanaged and how unhappy they are working there. Watched VP scream at individuals multiple times making them cry. The turn over for the general manager was high, majority of the time you didn't have a general manager because of firing/turn over. Turn over is high for all departments, a lot of new hires don't stick around and quit within their first weeks of working here. Higher ups treatment of employees is extremely unprofessional, especially when employees put in their two weeks notice. Departments are understaffed because of high turn over which makes the environment extremely stressful for those who stick around. Union benefits are alright, but company culture is bad. Company parties are employee potlucks and a few times a year management will buy pizza for the office. The one holiday party is catered in the office, unless the "budget" allows for a dinner at a restaurant.

Explore other reviews about Zenith American Solutions

5.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Team environment and room for advancement

Cons

Not too much transparency on company policies and updates

3.0
Jul 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Supervisor is very supportive and ready to jump in whenever. Our team works well together. Much room for growth within the company.

Cons

The Get Next team does not work with people who work directly in positions to see how things can improve. In December (roughly) of 2024 we provided a list of changes to better word Missing Document letters for participants to clearly understands what is needed, no such changes were made. These changes would of also helped customer service because fewer calls may come in with questions about the letter. A change was recently made to the checklist that actually further complicated our position. After inquiring with the person in charge of GN I was told to message someone else who was the point person, yet this person has never worked our position, nor did they reach out to see how changes may positively or negatively effect the team. I also think the 3% raise is not always fair. I personally am the lowest paid person in my department yet I am pulled to help with projects for "higher" positions often. For example, weekly I go through a queue in Get Next 2.0 and correct any indexing errors Office Support has made. I also am one of the top producing people in my department but make less because we can "only get 3%"

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