A hidden gem - Senior Customer Support Engineer Zenoss, Inc. Employee Review

The Zenoss culture is supportive and collaborative. If you are a software development primadonna, look elsewhere. We all work together to create the best IT monitoring software on earth. And like a great team, we celebrate each other's achievements. We work together and win together on a GCP cloud stack with Docker containers, microservices, MongoDB, Firestore, GraphQL apis feeding a VueJS front-end. Flexible work schedule, work from home options, and a management team that keeps it real. You are informed of top-level decisions and why they were made. Every C-Level executive has an open door policy if you ever want to chat. The structure top-to-bottom is hands-down industry best practice. Zenoss is worth your time to check out.

It used to be no stay-at-home option, but that is gone now.

Amazing, passionate technical talent -- the staff that remain at Zenoss are incredibly bright

- No dedicated sales leader and only a couple of sales reps left on the sales team, so no new sales - Whatever is happening in marketing isn't working, so no new sales - There's no product management, so engineering is busy developing features with very little input from or regard for what customers actually want/need - Customer support, success, services, and operations teams keep getting hit with layoffs due to floundering new sales while marketing org inexplicably remains mostly untouched (except for losing a backfill after someone left) - At this point the only value left in the company is their existing book of business and they're working to destroy that by crippling the teams that keep those customers renewing