Pros
Lax Environment Most employees are friendly and easy to work with. Good personal-mileage reimbursement.
Cons
IT is stretched to their limit (Team of 3 supporting entire US, South America, and UK staff) Acquiring new equipment is tedious and does not happen fast due to a lack of budget allocation. Some India-based staff can be abrasive. US-based IT has no access to most mission critical systems (Including AD for basic password resets) and require slow, arduous assistance from India-based support. (Who seem really oppose to calling people to assist and prefer to work through email.) US staff is getting fired left-and-right. High turnover rate. Chatter from above always sounds like their looking to downsize the US offices since acquiring the company (formerly Akibia) and getting India to work the jobs for half the price.