Welcome to crazy town! - Anonymous employee Zillow Employee Review

1.0
Jan 15, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful office space, interesting guest speakers, good location, good pay. Lots of free food which helps since you put in the hours.

Cons

Company is run by a small group of people who have worked together for decades and are very set in their ways. Spencer Rascoff boasts that he hires people smarter than him, but in fact never listens to their ideas. Tactically driven company with no interest in strategy. The Zillow people love to mock companies they acquire and criticize the media.

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Zillow Response
8y
While it is great to read your positive comments I am concerned with your perception that leadership is not interested in strategy. We have multiple channels for employees, in any location and at any level, to directly submit ideas, feedback, and strategic ideas to the leadership team. I would like to speak with directly to better understand your experience and perspective- please reach out to me at dans@zillowgroup.com.

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You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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