Great company, no other like it. - Anonymous employee Zillow Employee Review

5.0
Jan 26, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They treat you like a person, not an employee. That's reflected in the benefits and how management approaches employees, no yelling and screaming about challenges, just collaboration and ideas. The office environment is very fun, and expansive (can only speak for Seattle). It is a very challenging company due to the pace and ingenuity around every corner, which is awesome. If you apply yourself, you'll go some where. Yes, office politics exist, but generally it's a meritocracy.

Cons

It's hard to write cons because I genuinely enjoy the company. But first off, if you're a recovering alcoholic, STAY AWAY, or have your sponsor on speed dial. Unsecured booze is in every corner of EVERY floor, stashed in closets, in every fridge with teams taking jellow shots in public kitchens. It's very hard to deal with in sobriety. Almost every event has booze, morale events are at bars, gifts are generally booze etc. Be firm in your sobriety or do not work here. Lastly, this is a company of affluent people, who are generally from affluent backgrounds. If you're from the poor side of things, and still have the chip on your shoulder, don't work here. Example, a room full of people (80+) laughing about someone being in prison. Disgusting. Often the experiences of the poor are mocked and minimized because hey, they can't buy houses.

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Zillow Response
8y
Thank you for your thoughtful and balanced review. It is great to hear your positive experiences. I would love to discuss your concerns further, please reach out to me at dans@zillowgroup.com . We work hard to maintain a respectful work environment and humor at others' expense is not in line with that. All activities, but inside and outside the office, that include alcohol are completely voluntary. We also have resources and support for anyone battling addiction. Your observations and concerns help us better understand how we can improve and I welcome the chance to discuss them live. Thanks for everything you do at ZG.

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Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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