It's a company romance - loving what you do and who you do it with. - Anonymous employee Zillow Employee Review

5.0
Mar 16, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The sheer joy and exhileration of working with this truly stellar team of individuals. There are of course individual teams within Zillow, but it feels to me like we are all on the same team, engaged in the same big goal. A recent conversation had in the elevator says it all for me, in the context of what are you doing this weekend. The reply was, "I don't really have any plans," so I quipped, "Well I guess you could come in to work." He smiled and said, "And you know that would be okay." Our conversation wrapped up pretty quickly, as elevator conversations tend to do, with the agreement that it's a pretty rare and magical experience to truly enjoying being at work each day. It's really a romance - loving what you do and who you do it with.

Cons

Startup pay. For those used to or who prefer a lot of infrastructure support (e.g. receptionist, facilities, admin, IT support) - you might not like it. Zillow is a lean machine. You do your own shipping, faxing, pickup your mail from the front, make your own coffee, do your own dishes). We might even be out of papertowels or batteries occasionally - but amazingly we cope. :) I personally like this and it feels more like a community to me because there really aren't any dedicated "housekeeper" functions so to speak.

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You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
4w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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