Terrible Managers - Anonymous employee Zillow Employee Review

1.0
Jul 9, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great location. Beautiful office space. Cool perks.

Cons

Terrible managers who don't care about your career. No career opportunities once you get to a manager level position. This leads to vindictive behavior amongst peers at that level. Very uncomfortable culture.

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Zillow Response
7y
I'm disheartened to hear your feedback about your experience with your manager. Having a great manager, who is your coach and advocate, is so important to us and we spend significant effort creating training and resources for managers, as well as feedback outlets for employees like you. You don't mention if you were able to share your feedback with HR while you were here, but if you'd like to share more info, you are welcome to email me directly at amy @ zillowgroup. - Amy (COO)

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You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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