Bureaucratic, but trying to remain within startup culture. - Anonymous employee Zillow Employee Review

3.0
Feb 24, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pretty good perks all around, such as a great office spaces and food. Work is stable and secure, not a lot of change, so it's easy to get comfortable. They generally seem to care about their employees (investors first though). The mantra is to further the experiences of home owners, buyers, and renters, which is a noble cause.

Cons

Definitely corporate. From a full service IT team to full service HR team, it's much harder to get things done with you require manager approval on any little thing. Additionally, the upper management does not seem to have a good idea on the activities of smaller teams. They instill odd raises and promotion structures without the advice of managers, so some people are left in the dust. There are also strange hiring practices, when a team needs new employees, It is clear that certain teams are favored (as they are the ones who are able to hire constantly with little approval process).

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Cons

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3.0
May 8, 2026
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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