Great company ok job - Anonymous employee Zillow Employee Review

3.0
May 8, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company works really hard to keep their employees happy. Between the snacks, happy hours, prizes and pep talks it is a fun place to work for. The CEO makes it a point to seem very involved in the sales team and I do like the managers. Compensation is fair if your are able to sell.

Cons

The company is great but the job sucks. It is not fun to sit on the phone all day and cold call agents who have been called a million times before by the same company. I have done inside sales before, and it was not this bad simply because selling to agents sucks. Zillow is successful and growing fast but it doesn't change the fact that the people you are selling to are tired of getting calls from Zillow. If you like cold calling this job could be good for you because the product probably does work... But it doesn't change the fact your calling the same agents who have been called 15 times before.

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May 8, 2026
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CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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