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      Its sales: take the good with the bad - Anonymous employee Zillow Employee Review

      5.0
      Nov 25, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent pay. I made 90k my first year. Most managers are awesome and care about us. Health package is top notch. The product actually works. Most of my teamates are fantastic. people who say its like boiler room are just not being fair or honest. I am not pushy at all and I make really good money. My clients who listen to my advice kick but.

      Cons

      Long hours. They can work on noise control. Call time is good metric but there better metrics to drive business forward. dollars per min or number of product demonstrations should be weighed in when it comes to daily activity goals.

      avatar
      Zillow Response
      11y
      Thank you for the review. Looks like you are in inside sales, probably in our agent sales group which sells Zillow advertising to "Premier Agents" around the country. I agree with you -- we are NOT a boiler room. Zillow salespeople who take an interest in their clients' success can A) make a lot of money, and B) make a difference in people's lives. It looks like you are doing both, and for that, I am grateful. Thank you for being at Zillow.

      Explore other reviews about Zillow

      5.0
      May 13, 2026
      Mortgage loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      Long hours with low pay

      1
      3.0
      May 8, 2026
      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can make good money here.

      Cons

      In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

      2
      avatar
      Zillow Response
      1mo
      Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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