It's no surprise that they ruined their reputation. This was always a toxic workplace. - Anonymous employee Zillow Employee Review

1.0
Nov 15, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good benefits, and if you can buy into the illusion that you work someplace where your upper management cares, then sure, you can enjoy it here until your entire department is demolished. I'm extremely lucky that didn't happen to me.

Cons

All of them. Zillow claims to pride itself on being a modern, caring, woke workplace where all are welcome. And while they do make a nice little show of that, in reality, this is a place where any criticism is met with a termination warning and a plan by upper management to work you out of the company one way or another, even if they have to start firing your direct reports out from under you and blocking you from meeting with the head of HR and gaslighting you by claiming that you were the problem all along. While there, I was ordered to tell my direct reports never to share their bonus totals with one another, nor to share their raises or salaries after promotion, because it would be seen as "unprofessional." I was outvoted on many hiring decisions because a person seemed like they would not be a "culture fit" because they were a woman whose bra strap showed during her interview or because she had dyed hair. Or that we couldn't hire a candidate of color because English wasn't their "first language" and that they might not know enough real estate terms, while we hired white people who said "Relator" instead of them. I had peers confide in me that they were told that they could never be as successful as male peers or male managers if they had dyed hair or showed any skin at all, even while many of the female upper managers did precisely that every day, much to their career's benefit. Often, managers would make up new rules for calling in sick because they were mad that one of their employees had done so, including asking about the details about their illnesses and asking when, as in when during that same day, they expected they would get over their illness and would be able to make it in to the office. And just in case you think they were mad because they thought people were calling in for hangovers, drinking was encouraged while on the job at times, as there were bar carts all over the HQ office and alcohol was provided at many times at other offices, although I will say that this was a little more under control as the company grew and they realized it would be a bad look if anything became public because of that. Nothing, and I cannot stress this enough, NOTHING, would ever lead me to recommend someone working here again.

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Pros

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Cons

Long hours with low pay

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3.0
May 8, 2026
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CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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