You are collateral. - Loan Officer Zillow Employee Review

1.0
Mar 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits. They hired me at one pay scale then a few months later they dropped pay around 30% and upped metrics. So only a pro if you enjoy being lied to. Get to WFH a few days a week but there are people that don’t have to. But we have to work in office?

Cons

It’s the lying to us that is tough to swallow. They will preach rainbows and butterflies but literally everyone from top performers down are always on edge worries about their jobs. Even the managers freak out because upper management are flat out liars. They lie to your face without concern and then wrap it in some little bow. You are a warm butt in a chair here. They will act like everything is really special but loyalty means nothing to them. They have been dropping people like flies ever since I got here. Micro managment is the name of the game here. So if you like high pressure this is for you. If you enjoy losing sleep because your job is looming over your head regardless of how well you do. The whole sales floor is scared. They literally just fired a guy yesterday on the same day as his cancer diagnosis and he closed 7 loans in February. Everyone is talking about it. We are all dumbfounded. He was the guy always cheerleading Zillow. You better ask about that in your interview. Loyalty isn’t a recognized thing here. So just be aware before you accept the position that’s what you’re walking into. So when they tell you #dotherightthing it’s a bowl full of lies and you better get a spoon cause you’ve got a lot of them to eat.

Explore other reviews about Zillow

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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