Highly do not recommend - Account Executive Zillow Employee Review

1.0
Jun 13, 2024
Recommend
CEO approval
Business Outlook

Pros

The only pro is that you are not unemployed, although being here may make you wish you were

Cons

This org is going to fail. Agents do not see any value in the product and it shows as 70% of the org is not hitting quota. You'd think that if so many reps aren't hitting that the product offering and goals would be adjusted, but no the reps are the problem. There is absolutely zero coaching to help reps get better because none of the managers actually have experience selling the product themselves and literally do not know how to help you improve. There is no structure or strategy involved with the process, no pipeline management, no deal stages, no forecasting, no research into the industry or your prospects, you are told to literally just dial nonstop. This is essentially a call center. This is the most braindead sales position I have ever held. To top this all off, during my ramp period I was told that not only would I not be paid out 100% during ramp (standard at every other org I've been in) but that I would not be paid out 100% even if I hit my ramp quota. Essentially, ramp quota is 1/3 of a full quota but even if you hit 100% of ramp, you only get paid out 1/3 of 100% payout. How does that make sense? The whole point of a ramp is that it's a lower goal to ramp up. If I'm hitting 100% of my goal, reduced or not, I'm hitting 100%. There's zero reason I should be geiting paid out as if I only hit 33%. Most poverty company I've ever been apart of. Do not work here.

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5.0
May 13, 2026
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CEO approval
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Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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