There is not one person on the sales floor that is not looking for another company - Account Executive Zillow Employee Review

1.0
Jul 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits and perks are some of the best. They invest a lot of money into new hires. That’s all I got.

Cons

This place is screaming lay offs soon. Training is a JOKE, they train you on nothing it takes to perform the job well and trainers were absolutely clueless when asked a simple question. Zillow seems to have no direction or future and you will spend your days cold calling agents that they burned relationships with in the past and trying to convince them to spend more money on their overpriced platform. Instead of lowering cost or improving the product, they blame it on the sales team. Success is measured by how many 2 minute conversations you can squeeze out of burnt agent partners and that is celebrated more than quota attainment. Long time employees are open about how much this place has gone downhill and actively looking for new jobs. Please be aware if considering and read recent reviews, this place is just not what it use to be. 70% of the sales floor consistently does not hit quota which means you are essentially not making any commission.

Explore other reviews about Zillow

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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