I loved the people. Couldn't get a better culture! Plenty of leads/business. Agents were wonderful to work with.
Cons
Sometimes comp plans change unexpectedly, requiring a shift in budget. Also, they need assistants to help Loan Officers get a break from working 7 days a week.
Zillow Response
1y
Thank you for sharing your feedback with us. At Zillow, we strive to create a culture that encourages open communication and growth. Your insights help us see how we can improve the employee experience, and we appreciate your input as we continue our journey.
Generally the people I work with are great. They are supportive, creative, and work well as a team.
Work-life balance is good, although some teams have more on-call than others.
Cons
- Senior leadership has determined that inflation need not be a factor when calculating raises.
- Also, we're having record profitability! But also money is very tight and we all need to tighten our belts.
- Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay.
- We don't care that you are getting a 30% effective pay cut this year.
- Performance ratings are calculated on vibes before reviews are actually written.
- We've started outsourcing heavily to Mexico and India.
- "We need to raise the bar" ("Please work harder for the same pay")
- Health benefits have eroded for several years.
- Other benefits have never been adjusted for inflation.
- AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).