its changed - Anonymous employee Zillow Employee Review

1.0
Aug 28, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Real estate is far from a great experience so lots of opportunity to improve it. -Used to have an amazing culture, and some people that were there likely pre-2023, still drive some of the culture. Don't take my word, in 2018 Zillow had a 4.4 reviews rating, now in 2025 is down to 3.5 in Glassdoor.

Cons

-Lots of cover you ax culture, and director+ managing by optics. -weird vibe lately with increased number of silent layoffs, communicated as the individual has decided to move us. -in some product team, expectations have significantly increased, yet pay has not increased. Some backfills are replaced with less senior roles, but with the same expectation. I guess that is easier way of indirectly lowering pay. Lots of backfills going to MX too.

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Zillow Response
9mo
Thank you for taking the time to leave a review. Your perspective matters and we appreciate you sharing it. It’s disappointing to hear that your experience doesn't reflect the culture we aim to create; and conversations around pay are deeply personal and we respect your perspective. If you're open to continuing the conversation, we’d value hearing more at careers@zillowgroup.com. Or, you may report your concerns anonymously through AllVoices.

Explore other reviews about Zillow

5.0
May 2, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
1mo
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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