Run dont walk - Customer Service Representative Zing Health Employee Review

I genuinely enjoyed my time working at Zing Health and am grateful for the experience. One of the biggest highlights for me was working with some of the fantastic managers, including mine who was supportive, thoughtful, and truly invested in the team’s success. I also had the chance to work alongside coworkers who were collaborative, talented, and friendly. (note: I rated Senior management as a 4 star. I wish there was a rating for only my manager because they would have been given a 5 star.)

As with many new companies, Zing Health is experiencing some growing pains. The overall direction of the company was sometimes fuzzy. Zing has a lot of potential.

Good location. Decent pay for the work. But working with clueless management is not worth the stress.

Horrible, essentially non existent training. New systems are rolled out with zero training. More than once I was told, "You'll figure it out." Reps hang up on calls or put them on permahold, with no consequences. Office staff harass employees.